A completed round is waiting to submit
Reconnect the scorekeeper’s phone to Wi-Fi or cellular service, open Mulligan Crew, and use the retry action on Home. Keep the app installed until the round confirms that it has been submitted. Shared live updates and final publication need a connection even though the scorecard can be completed offline.
Join a live round
Tap Join on Home and scan the scorekeeper’s QR code or enter the private join code. Live following needs a connection. A scorekeeper can still record a golfer who has not downloaded the app.
Take over scoring
Open Join code & round devices from the live round, request the transfer, and have the current scorekeeper approve it. Wait for both phones to confirm the new scorekeeper before continuing.
Export or delete your account
Open Me → Privacy & account. You can export your account data or begin deletion there. Type DELETE MY ACCOUNT and confirm the final warning. Shared golf history may remain anonymized to preserve the completed records of other golfers. Email support if you cannot access the app.
Report a Crew name or shared note
Email support with the Crew or Trip name and a description of the issue. Do not include another person’s password, private access token, or an active scannable join code.
What to include in a support message
Tell us the app version, the course and approximate round date if relevant, whether the scorekeeper was online or offline, and what you expected to happen. Screenshots help. Never send your password or private access token.